Okava

Getting started

Contact Support

Our support team is available to help with your property journey.

Contact us for

  • Technical issues
  • Account assistance
  • Property enquiries
  • Reservation support
  • Mortgage guidance
  • Partner enquiries

Before contacting support

Please have ready:

  • Your account email
  • Reservation reference (if applicable)
  • Property reference
  • Screenshots of any technical issue

Frequently Asked Questions

How quickly will I receive a response?

Response times depend on enquiry type and support volumes.

Can I book a call?

Where available, consultations can be booked through the platform.