Okava Contractor Partner Terms & Conditions

These Contractor Partner Terms & Conditions ("Terms") govern your registration and use of the Okava Contractor Partner Portal ("Partner Portal"), operated by Okava Technologies ("Okava", "we", "our" or "us").

By creating an account, submitting information, accepting a project, or using the Partner Portal, you agree to be legally bound by these Terms.

For these Terms:

Contractor means any registered building contractor, construction company or specialist trade contractor.

Professional Consultant includes Architects, Quantity Surveyors, Interior Designers, Engineers, Surveyors, Town Planners, Project Managers and any other registered construction professional.

Partner means any Contractor or Professional Consultant registered on the Partner Portal.

Client means any property owner, developer or buyer using Okava Build or the Okava Marketplace.

Project means any construction, design, renovation, consultancy or related assignment introduced through Okava.

To register as a Partner you must:

• be legally authorised to conduct business;
• hold all licences required by law;
• maintain professional memberships where applicable;
• possess appropriate qualifications;
• carry professional indemnity or public liability insurance where legally required;
• provide accurate registration information;
• comply with all applicable laws.

Okava may request documentary evidence at any time.

Okava may verify:

• company registration;
• professional licences;
• tax registration;
• identity;
• physical address;
• previous project experience;
• references;
• regulatory standing.

Verification does not constitute approval, endorsement or certification of professional competence.

Okava provides a digital marketplace connecting Clients with construction professionals.

Okava:

• is not the contractor;
• is not the employer;
• is not the project manager;
• does not supervise construction works;
• does not guarantee payment;
• does not warrant project quality;
• is not responsible for design decisions.

Contracts are entered into directly between Clients and Partners unless otherwise agreed in writing.

Partners may use the Portal to:

• receive project enquiries;
• submit quotations;
• upload company profiles;
• upload certifications;
• showcase previous projects;
• receive appointment requests;
• manage ongoing projects;
• issue invoices where supported;
• communicate with Clients;
• receive progress notifications.

Additional features may be introduced over time.

Partners agree to:

• perform services competently;
• exercise reasonable skill and care;
• comply with recognised professional standards;
• comply with applicable building regulations;
• comply with planning approvals;
• comply with environmental laws;
• comply with occupational health and safety legislation;
• maintain confidentiality;
• act honestly and professionally.

Partners remain solely responsible for complying with all statutory requirements including those issued by:

• local authorities;
• planning authorities;
• construction regulators;
• engineering councils;
• architectural institutes;
• tax authorities;
• labour authorities.

Okava assumes no responsibility for regulatory compliance.

Partners are solely responsible for:

• pricing;
• cost estimates;
• Bills of Quantities;
• specifications;
• exclusions;
• assumptions;
• project timelines.

Clients are responsible for accepting or rejecting quotations.

Unless otherwise agreed:

• Clients pay Partners directly.
• Okava may facilitate payment collection where available.
• Platform commissions may apply.
• Payment schedules remain subject to project agreements.

Okava is not liable for payment disputes.

Each Partner remains solely responsible for:

• designs;
• calculations;
• structural integrity;
• workmanship;
• specifications;
• engineering decisions;
• procurement decisions;
• contractor supervision;
• construction methods.

Any variations to scope, pricing, programme or specifications must be agreed directly between the Client and Partner.

Okava is not responsible for variation claims.

Partners agree to:

• respond promptly;
• communicate professionally;
• provide accurate information;
• avoid misleading statements;
• maintain courteous conduct.

Abusive or unethical behaviour may result in suspension.

Clients may leave reviews following project completion.

Okava may:

• publish ratings;
• remove abusive reviews;
• investigate disputed feedback;
• suspend accounts with consistently poor performance.

Reviews remain the opinion of Clients.

Partners grant Okava permission to display:

• company logos;
• biographies;
• qualifications;
• project photographs;
• portfolios;
• certifications;
• awards;
• testimonials.

Partners warrant they have rights to all uploaded content.

Partners retain ownership of their:

• drawings;
• reports;
• designs;
• specifications;
• branding;
• photographs.

Okava receives a non-exclusive licence to display submitted materials for marketing and platform purposes.

Partners accept full responsibility for:

• workmanship;
• quality;
• defects;
• delays;
• supervision;
• subcontractors;
• safety;
• compliance.

Okava does not inspect completed works unless expressly engaged to do so.

Partners must comply with all health and safety legislation and remain responsible for:

• site safety;
• worker welfare;
• PPE;
• accident reporting;
• risk assessments;
• subcontractor safety.

Partners should maintain appropriate insurance, including where applicable:

• Public Liability Insurance;
• Professional Indemnity Insurance;
• Contractors All Risks Insurance;
• Employer's Liability Insurance.

Okava may request proof of insurance.

Partners must disclose any actual or potential conflicts of interest before accepting a project.

Partners must not:

• impersonate another business;
• submit false qualifications;
• manipulate reviews;
• falsify certifications;
• engage in bid rigging;
• request off-platform payments intended to evade platform fees.

Violations may result in immediate termination.

Partners must keep confidential all:

• project information;
• plans;
• financial information;
• client information;
• pricing;
• technical documentation.

This obligation survives termination.

Partners shall comply with all applicable data protection and privacy laws.

Client information may only be used for legitimate project purposes.

Okava may suspend or restrict a Partner where:

• false information is provided;
• licences expire;
• serious complaints arise;
• fraud is suspected;
• these Terms are breached;
• regulatory sanctions are imposed.

Either party may terminate participation at any time.

Termination does not affect accrued rights or obligations.

To the maximum extent permitted by law, Okava shall not be liable for:

• construction defects;
• design errors;
• engineering failures;
• project delays;
• cost overruns;
• payment disputes;
• regulatory penalties;
• loss of profits;
• indirect or consequential damages.

Partners agree to indemnify and hold harmless Okava, its directors, employees and affiliates from claims arising from:

• professional negligence;
• defective work;
• regulatory breaches;
• contractual disputes;
• intellectual property infringement;
• personal injury;
• property damage;
• breach of these Terms.

Neither party shall be liable for delays resulting from events beyond reasonable control including natural disasters, war, strikes, government restrictions or failures of utilities or telecommunications.

Okava may amend these Terms at any time.

Updated versions will be published on the website.

Continued use constitutes acceptance.

These Terms shall be governed by the laws of the jurisdiction in which the relevant Okava country platform operates, unless otherwise specified.

Questions regarding these Terms may be directed through the Okava Help Centre or the official support channels published on the Platform.

All Partners agree to:

• act with integrity;
• prioritise client interests;
• comply with professional ethical standards;
• avoid conflicts of interest;
• maintain confidentiality;
• provide honest advice;
• perform services diligently;
• respect intellectual property rights;
• avoid discriminatory conduct;
• comply with all applicable laws.

Failure to comply may result in suspension or permanent removal from the Okava Partner Portal.